Privacy Policy

At DDT Board Racks, we understand and value your privacy, and we safeguard your personal data. This Privacy Policy details the measures we take to collect, use, and manage your information when you visit our website or use our products.

 

1. Information We Collect

These are the details we may gather:
 

• Your full name, email, contact number, and residential address.

• Your payment information, which is processed by our third-party payment processors.

• Your website activity, which we may track for analytics and to enhance your experience.
   

We may collect this information when you place an order, create an account, contact us, or use our website. We may also automatically collect certain technical and usage information when you visit our website, such as your IP address, browser and device information, and website activity.

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2. How We Use Your Information

Your information is used to:
 

• Complete the order and manage the accounts.

• Send you messages relating to the order and account.

• Conduct website and service improvements.

• Meet our legal and regulatory obligations.

 

3. Sharing Your Information

We do not sell your personal information. We may share personal information with third-party service providers where reasonably necessary to operate our business, including payment processors, analytics providers, and shipping or delivery services.
 

We may also disclose personal information where required or authorised by law, or where reasonably necessary to protect our rights or property. Some third-party service providers may process or store information outside Australia.

 

4. Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

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5. Cookies and Analytics  

Our website uses cookies and similar technologies to operate the website, remember preferences, understand website usage, and improve your experience.

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We may also use analytics tools to understand website traffic and improve our website and services. Third-party analytics providers may have their own privacy policies and data-handling practices.

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6. Accessing and Correcting Your Information  

You may contact us to request access to personal information we hold about you or to request that inaccurate or incomplete information be corrected. We will respond to requests within a reasonable timeframe.

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7. Privacy Complaints 

If you have a concern about how we have handled your personal information, please contact us at ddtboardracks@gmail.com with details of your concern. We will review and respond to your complaint within a reasonable timeframe.

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8. Updates To This Policy  

We may at any time review and make changes to this Privacy Policy. Such changes will be posted on this page.

 

9. Get in Touch  

For any questions regarding this policy or how we manage personal information, please contact us at ddtboardracks@gmail.com.