Frequently Asked Questions 

How easy is it to assemble my rack?

Assembly is quick and simple. Your rack will arrive flat-packed and an assembly video is available on the product page to guide you through the process.

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How much does shipping cost?

Nothing. We offer free shipping on all orders Australia-wide.

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Do you ship internationally?

At this time, we ship only within Australia.​​

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How long will it take to receive my rack?

Your order is processed within 3-4 business days and is typically delivered within 3-9 business days after dispatch. Delivery times may vary depending on your location and carrier delays. You can see our Shipping Policy here.

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Are your racks suitable for outdoor use?

Our racks are made from high-quality premium grade pine wood. Most racks are designed for indoor or covered spaces. If you need a rack for outdoor use, get in touch and we can discuss options.

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What is your Returns and Warranty Policy?

You can see our Returns Policy here and our Warranty Policy here.

If you have any more questions, feel free to get in touch.